Privacy Policy

Last updated: April 26, 2025

This Privacy Policy describes how InnoDeviceHub (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from innodevicehub.com or otherwise communicate with us (collectively, the “Services”). “You” and “your” means you as the user of the Services. Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us. In addition to the specific uses below, we may use information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms of service, and protect our rights and the rights of our users.

What Personal Information We Collect

Information You Provide Directly:

• Contact details: name, address, phone number, and email.
• Order information: billing/shipping address, payment confirmation, email, and phone number.
• Account information: username, password, and security questions.
• Customer support information: communications you send us.

Usage Data (Collected Automatically):

We may automatically collect information about your interaction with the Services using cookies, pixels, and similar technologies — including device information, browser information, IP address, and network connection details.

Information from Third Parties:

We may obtain information from vendors and service providers who support our Site (such as Shopify and our payment processors), and from advertising partners when you interact with our ads.

How We Use Your Personal Information

• Providing Products and Services: Processing payments, fulfilling orders, managing your account, arranging shipping, and handling returns and exchanges.
• Marketing and Advertising: Sending promotional communications and showing relevant ads. EEA residents: legal basis is our legitimate interest per Art. 6(1)(f) GDPR.
• Security and Fraud Prevention: Detecting and acting on fraudulent or malicious activity.
• Service Improvement: Providing customer support and improving our Services.

Cookies

We use cookies to power and improve our Site, remember your preferences, and run analytics. For details on Shopify-specific cookies, see shopify.com/legal/cookies. You can set your browser to remove or reject cookies, though this may affect site functionality.

Our website recognizes the Global Privacy Control (GPC) signal. If enabled, we will treat it as a valid opt-out request for the associated browser or device. Learn more at globalprivacycontrol.org.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

• Vendors and service providers (IT, payment processing, analytics, fulfillment, cloud storage).
• Business and marketing partners for advertising purposes.
• When you direct or consent to disclosure (e.g., social media integrations).
• Affiliates within our corporate group.
• In connection with a business transaction, legal obligation, or to protect our rights.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for the privacy or security practices of those sites. Please review their policies independently.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to request deletion.

Security and Retention

No security measures are perfect or impenetrable. We recommend not using insecure channels to communicate sensitive information. We retain your personal information as long as necessary to maintain your account, provide Services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

• Right to Access / Know: Request access to the personal information we hold about you.
• Right to Delete: Request deletion of your personal information.
• Right to Correct: Request correction of inaccurate information.
• Right of Portability: Receive a copy of your data in a portable format.
• Right to Opt Out of Sale / Sharing / Targeted Advertising: Visit our Your Privacy Choices page.
• Restriction of Processing: Ask us to stop or restrict processing of your information.
• Withdrawal of Consent: Withdraw consent where we rely on it to process your data.
• Managing Communications: Opt out of promotional emails at any time via the unsubscribe link.

To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights.

International Users

We may transfer, store, and process your personal information outside the country you live in. If we transfer your data out of Europe, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority. EEA residents can find the relevant authority here.

Contact

For questions about this Privacy Policy or to exercise your rights, please contact us:

Email: service@innodevicehub.com

Address: Synova Technologies LLC, 1209 Mountain Road Place Northeast, STE N, Albuquerque, NM 87110, United States